Safety Culture from the Nurses’ Perspective
DOI:
https://doi.org/10.55707/jhs.v9i1.121Keywords:
culture, safety, nurse, education, patientAbstract
Safety culture is the product of individual and collective values and behavior patterns that determine the involvement of employees and the way employees are managed. The goal of this research was to determine the understanding of safety culture and to study the perception of the safety culture level from the perspective of nurses. The research was conducted by means of the qualitative research method and terms analysis method. The data was obtained by interviewing three nurses with a bachelor’s degree in nursing that have at least one year of experience working with patients on a hospital ward. We have concluded that safety culture is an environment that affects the safety of patients, and is dependent on the traits of healthcare workers and the management of the institution itself. Along with insufficient education, it became apparent that the working environment, emotional state, working in shifts and tiredness, lack of control over the complex and
uncertain working conditions, and the nurses’ workload
all affect the safety of patients. The development and
improvement of the safety culture level should be an imperative for every medical institution. Certain changes
are needed in order to achieve this, such as safety culture-
oriented education, personal growth of every healthcare
worker, taking responsibility, and behaving in a proactive way within the team. It is also important to use modern management styles, to manage the changes, and to make decisions in a participatory way.
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